Leading the Financial Planning and Analysis division at 360, is Mark Thurmond as VP of FP&A. Experienced in working with Adaptive Insights for over a decade, Mark is one of the most proficient Adaptive Insights advisors in the country.  Per Mark, “Experiencing the adoption in the marketplace of this powerful tool that enables such detailed, yet flexible budgeting and modeling, has been satisfying. It is a scalable tool that works for any company and can turn department leads into analysts, not just excel masters.”

To learn more about how 360 Cloud Solutions can help your company expand the view into your business metrics, visit www.360CloudSolutions.com

About 360 Cloud Solutions

360 Cloud Solutions delivers exceptional service to businesses looking to transition from legacy software to pure cloud-based business software. This top ranked team focuses on improving businesses performance through the strategic implementation of NetSuite and Adaptive Insights. Since 2002, this 5 Star NetSuite Solution Provider, has been helping hundreds of fast growing companies successfully leverage NetSuite for Financials/ Enterprise Resource Planning (ERP), CRM and ecommerce. Servicing mid-market organizations throughout North America, the 360 Cloud Solutions Team of Certified NetSuite Consultants starts each engagement with their trademark, a comprehensive business process review and follows through with implementation, customization and ongoing support. To learn more about how 360 Cloud Solutions partners with clients, and they can help your business, please visit www.360cloudsolutions.com.

Top online productivity tools

Top 20 online Business productivity tools



Slack is an amazing tool for teams to collaborate and share details about their existing projects and any other information. Unlike the name, it is an amazing Hard working tool which offers you flexibility to communicate on one single platform. If you think SharePoint is an overkill, try Slack instead.


Channels: Slack’s channels help you focus by enabling you to separate messages, discussions and notifications by purpose, department or topic. You can even create private Channels to limit the scope by using invite-only channels.   

Face to face Calls: Yes, this gets even better with face to face calls, from typing to face-to-face by starting a voice or video call in any Channel or Direct Message. 

Share Files: With easy to use Drag and drop features, you can Share files with anyone you want. If you use any services like Google Drive, Dropbox, or Box, just paste the link and that document is immediately in sync and searchable too. 

Extensible: Slack comes with an API and also integrates with other connectors such as Zapier . The APIs can be used alone or in conjunction with each other to build many different kinds of Slack apps. 

Go Mobile: Slack comes with very good reviewed mobile apps for iOS, Android and Windows Phone (beta).


 Pipedrive is a simple, yet powerful sales pipeline management tool that is not only handy for salespeople but also for clients who use it to manage workflow, enrollment, complicated projects, rewards programs and much more.

This amazing tools comes with variety of features including

  • Pipeline Management
  • Activities and Goals
  • Sales Reporting
  • Email Integration
  • Sales forecasting
  • Mobile apps
  • Easy to use data import and export
  • Web forms

Pipedrive is reasonably good CRM for companies of all sizes (especially small to medium size) extremely customizable which makes it very flexible for every need. Pipe drive  easily integrates with leading apps including  Google Apps and Google Drive, MailChimp , Trello, Yesware and Zapier.  Easy to deploy, configure and use, it is a recommended CRM.


Zapier is an amazing connector productivity tool that integrates with over 750 popular apps to facilitate automation. These automatons are achieved by mixing a Trigger with Actions that are available on your favorite apps. What Zapier does is take two services and act as a middleman for their APIs. It’s a tool for connecting all the different apps you use.

For example, you can automate Gmail to you’re the DropBox app. An email with attachment with automatically get stored in Dropbox, which in turn is shared on Slack and this attachment can be sent to all your customers via MailChimp app. Zapier runs automatically checking for changes and triggers the action. With Zapier, you no longer have to waste your time doing repetitive tasks. Zapier is there, doing those tasks in the background for you so you can do more important work. It comes with great features including:

Zaps: A Zap is a specific link between two services you’ve connected on Zapier.

Dashboard: Easy to use, intuitive dashboard for any novice user

Task History: You can find your Task History from the drop down in your account like this


Import/Export: Zapier cannot import or export bulk data but facilitates data transfer between 2 apps


Creating a Zap: A zap is an automated trigger blueprint for a workflow. A Zap is the first thing you do once you log in by clicking “Make a New Zap”.

Connected Accounts: The Connected Accounts page is where you can see all the different services you have connected with Zapier.

Zapier gives you the power to create connections between your apps and automate repetitive tasks. You can even chain steps together to build powerful workflows. Here are the Zapier help documentation.


If you really care about your customers, you need to keep them engaged and make sure you are listening to them wherever or whatever platform they use. Desk is a wonderful Customer management and support tool for small businesses.  With desk customer support software, you can interact with your customer’s customer via following channels:

With desk customer support software, you can interact with your customer’s customer via following channels:

Social media:  View and respond to tweets, posts, and messages from within Desk.com so no customer ever falls through the cracks.

Email: Adding, email, automatically turn customer emails into cases — each with an owner, priority, and status. A unique support email address lets your customers easily reach you.

Productivity tools: With Desk.com you can automate repetitive tasks and reduce the time agents spend on simple cases so they can spend more time solving complex ones.

Actionable customer interaction: Easily survey customers from within Desk.com to measure customer satisfaction (CSAT), get feedback, and improve your products and services over time.

Customer Health monitor: Desk gives to a very good insight into customer’s level of health whether customer is happy or up happy and measures to damage control.

Pricing: pricing starts from Standard version at $20 per month per user, $60per month for Pro and $100 per month for Business Plus with comes with additional prop features such as

  • Custom interactive dashboards
  • Advanced integrations and workflow
  • Custom agent roles & permissions
  • Customer Health Monitor
  • SSO for agents & admins
  • Unlimited multibrand support
  • Unlimited page layouts

Desk is part of Salesforce and there comes fully baked with Salesforce Integration and all major Apps to make you and your organization more productive.


Forgetting your password is a very common especially now that we have hundreds of registered websites and I’m sure you cannot have one single password throw these websites and applications. You might have different passwords for his emails or your bank accounts or social media accounts and it gets pretty hard to remember all these passwords hit one go. LastPass is an amazing password Management Service that stores your interpret password to your private account. With LastPass, you no longer need remember your passwords. LastPass comes as browser plugins for all major internet browsers such as google Chrome and firefox. LastPass is also available as a mobile app for popular operating systems such as android and iOS. With lastPass, you can create highly complex passwords which are stored into your account and can be accessed anywhere using your one secure LastPass account. This application has grown tremendously over the years considering user-friendly easy to use insecure password storage.

How Secure is LastPass?

With Lastpass, your data is encrypted and decrypted at the device level. Data stored in your vault is kept secret, even from LastPass. Your master password, and the keys used to encrypt and decrypt data, are never sent to LastPass’ servers, and are never accessible by LastPass.

Lasspass has implemented AES-256 bit encryption with PBKDF2 SHA-256 and salted hashes to ensure complete security in the cloud. All you have to do is create an account with an email address and a very strong master password to locally-generate a unique encryption key.

Lasspass comes in three versions:

  • Free for Single user
  • Premium
  • Business Version


Next on our list is a popular and well known customer relationship and project management software built for small and medium businesses called Insightly. Ideally suited to organizations with 25 – 100 employees, Insightly is used by over 1M people in over 200 countries. SMBs across the world leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

Originally made for Google Apps: Insightly was created with a full Google Apps integration. Simply sync Google Contacts and Calendar, link Google Docs, and save information from Gmail directly to Insightly with our Gmail gadget. Insightly is the #1 rated CRM on the Google Apps Marketplace. Not using Google Apps? No worries, you can still using the Insightly Web version.

Don’t have Google Apps? No worries, you can use Insightly’s web app with any email system. Just sign up at the Insightlyl website and get started in seconds.

The power of Linking: Insightly is so powerful because of its ability to link related items together — employees related to their employers, emails related to projects, tasks related to opportunities – all intuitively linked up and just one click away.

Full history of customer interaction: Keep a history of customer interactions including emails, phone calls, and meetings.

Gmail integration, Office 365 integration: Insightly can keep track of your email messages and ingeniously associates and links each message saved with the right contacts and organizations. Not using Google Apps Gmail? Insightly’s integration with Office 365 and Microsoft calendar may be what you’re looking for to help improve your productivity. With both Google Apps and Office 365 integration, you have a complete email history in your CRM with just one click. Insightly’s integration with popular accounting applications like QuickBooks Online and Xero allows you to see all your customer and financial information in one place.

File sharing: Use the great file sharing capabilities of Insightly and keep important documents and information attached right next to the entities they relate to.

More to follow

Making Supply Chains More Efficient With Big Data: 7 Strategies

In the modern retail market, most businesses are already comfortable using structured data to learn more about their customers and drive future sales. In the last decade, though, the rapid development of technology has produced “hyper-connected” consumers that create more data than they consume. This has had two important effects: It’s produced vast seas of unstructured data, and it’s presented the retailer with more “siloes.”

Managing the supply chain efficiently is crucial for every retailer, and improving its overall performance can drive sales, reduce operational costs, and make the customer experience better. Basic supply chain goals are still unchanged. The core principles can be summarized thusly:

1) Make the chain as efficient as possible. Make the process as transparent and automated as possible, minimizing the amount of manual oversight and decision-making required at key points.

2) Brink stakeholders in the supply chain closer together. Vendors, suppliers, distributors, and even customers should get a clearer view of how the supply chain operates both in general and in specific cases.

3) Preserve agility and stay proactive. Potential problems need to be addressed as soon as possible, eliminating the risk of escalation. IT tools should be deployed to spot performance issues before they become evident to stakeholders or negatively impact the operations of chain-end retailers.

Omnichannel retailers have an exciting opportunity to take a leap forward in managing supply chain data. By uniting real time data acquisition Big Data principles and analyzing both structured and unstructured data, Omnichannel can help create a smarter, more efficient supply chain that’s more visible throughout its entire length.

At the retail level, all systems need to be fully integrated. Retailers need to strategize their best responses to particular supply chain issues. For instance, would it be possible to alter one store’s replenishment quantity for one SKU if its next shipment is just hours away from being loaded on a truck? Retailers need a firm grasp of how data operates throughout the chain to understand the possibilities.

Big Data

Big Data principles and advanced analytics can have a number of benefits in both the design and operation of retail supply chains. Some methods include:

1) Better Planning And Scheduling. Inventory problems and stock shortages can be eliminated when full-length visibility makes it easier to make good stocking decisions.

2) Better Demand Planning. Inform historical data on demand with unstructured estimates gleaned from users to continually improve the accuracy of each forecast made.

3) More Responsiveness. Use analytics to minimize the uncertainties caused by inventory shifts and seasonality. This leads to accurate, automated scheduling and decision-making even when complex dependencies are being managed.

4) Better Planning And Utilization Of Inventory. Dynamic rules, policies, and predictions for inventory management lead to more accurate tracking and estimation of consumption and inventory levels at all points along the supply chain. This can be done with updates to your barcode printers and scanners and a better EPOS system for instance.

5) Precision Replenishment. Use a fully integrated information sharing network to maximize service and minimize costs while ensuring that the right products, in the right quantities, reach the right places at the right time. This process leads to advanced fulfillment options like BOPIS — Buy Online Pickup In-Store.

6) Real-Time Reporting And Decision Making. Ensuring that information is shared and used in real time makes the system more agile and allows a host of different decisions (on inventory routing, fulfilment quantity, etc) to made faster and more accurately.

7) Optimizing For Omnichannel. Minimize delivery delays, make expediting cheaper, and make the whole program more successful.

Although a lot of software vendors that provide ERP and other forms of retail software have attempted to start considering these issues, no one has yet taken a holistic approach. It’s only a matter of time before this market opportunity is seized by a company offering an integrated and effective solution.