Customer Data Protection When it comes to e-commerce security, there are a number of things you can do to keep your customers safe. One of the main ways to protect your customers is by not collecting or saving customer data that is not necessary.
There are plenty of unsavory people out there that will try to hack your system and steal the identities of your customers. They cannot steal the information that you do not have. This is why you should never collect any personal data on your customers that you do not need. Gather only the information that is necessary for your e-commerce business.
One way you can help protect your customers is to use an encrypted checkout tunnel for processing credit cards. This helps ensure that your servers will never have your customer’s credit card information. Although there are a few extra steps for processing a credit card during checkout, the benefits this type of service offers far outweighs the risk. Additionally, you can protect your customers’ information even further by ensuring that the information cannot be accessed remotely.
Encrypt Your Browser Communications by Updating Your E-Commerce Site with SSL/TSL Encryption
Everyone knows the importance of encrypting confidential information when it is being transmitted; however, to help further protect this information, you must ensure that you have the latest technology. Ensure that you have the latest TLS (Transport Security Layer) or SSL (Secure Sockets Layer) technologies. This will help prevent hackers from cracking into your system. Although TSL and SSL are similar, there are slight technical variations; however, this is something you shouldn’t worry about. As long as you have the latest encryption software, you can help prevent your customer’s data from being breached.
Check Your E-Commerce Site for Vulnerability Often
In order to ensure that you are maintaining certain security standards, the credit card companies will require you to test your website. However, these regulations are generally not enough. Regularly testing your site can help prevent hackers from getting into your system and causing damage. Testing involves several things, including:
You should check out your site and test all of your links to ensure that no malware has been installed in your advertisements, graphic or content provided by third parties. Hackers can use any of these to gain access to your company records.
A cyber security consultant or an ethical hacker can help identify any vulnerabilities in the code used on your website.
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Web scanning tools can help you identify any vulnerabilities in your site. These can range from left over source codes and debug codes to Cross-site Scripting (XSS). Any of these can put your customers’ confidential data at risk.
Get Rid of Risky Software That May Affect Your Site’s Online Security
Web development code like HTML 5 can help eliminate vulnerabilities in Java. If you are building a new website or redesigning your current website, use this modern web development code to improve web security. If possible eliminate any application, such as Adobe Flash and Java, that are prone to vulnerability. If you must use these applications, ensure that the software is up to date and you update it often. This will help ensure that your version uses the latest security measures to protect your site from hackers.
Protecting the Perimeter
As technology continues to improve, the perimeter of a company’s network is ever-changing. You can see this in the numerous breaches that have occurred recently. Target is one example where the edge of their network extended into the network of another business partner. Retail sites can be hacked from private locations as well as through other companies associated with the retailer. To help prevent this from occurring, ensure each of your links can be easily quarantined.